Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find all the details regarding order processing and delivery.
Order Processing Time
All orders are processed within [1–3 business days] after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
In case of high order volume or made-to-order products, processing times may be extended. Customers will be notified accordingly.
Shipping Time
Estimated delivery times depend on your location and selected shipping method:
- Domestic (Poland): [1–2 business days]
- European Union: [3–7 business days]
- International: [5–14 business days]
Please note that delivery times are estimates and may vary due to external factors.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
Example options:
- Courier: [price]
- Parcel lockers: [price]
- Free shipping on orders over: [amount]
Shipping Methods
We offer the following shipping options:
- Courier services (e.g., DHL, DPD, InPost)
- Parcel lockers (e.g., InPost)
- Local pickup (if available)
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor your delivery.
Delivery Issues
If your order has not arrived within the estimated delivery time or has been damaged, please contact us at:
[email address / phone number]
Failed Delivery
If a package is returned to us due to unsuccessful delivery or failure to collect, we may contact you to arrange re-shipment. Additional shipping fees may apply.
Contact Us
If you have any questions about shipping, please contact us:
[Company Name]
[Email Address]
[Phone Number]